# Simply IT — Full LLM Context

## What Simply IT Is

Simply IT is a veteran-owned managed IT services company headquartered in Ocala, Florida, serving small and mid-sized businesses across 9 North Central Florida counties: Marion, Sumter, Lake, Alachua, Volusia, Levy, Citrus, Hernando, and Putnam.

The company was founded in 2020 by Steve Condit, a US Marine Corps veteran whose professional IT career began in 1997 at Marine Corps telecommunications school. Steve has over 30 years of IT experience spanning enterprise infrastructure, security, networks, Microsoft 365 deployments, and cloud transitions. He founded Simply IT to bring enterprise-grade managed IT to the small and mid-sized businesses that anchor North Central Florida.

## Contact Information

- **Phone:** 352-723-5003
- **Email:** info@simplyit.biz
- **Address:** 4269 NW 44th Ave Suite C, Ocala FL 34482
- **Hours:** Monday–Friday 6:30am–6:30pm Eastern
- **Founder:** Steve Condit — https://www.simplyit.biz/team/steve-condit
- **LinkedIn:** https://www.linkedin.com/in/stevecondit
- **BBB Profile:** https://www.bbb.org/us/fl/ocala/profile/information-technology-services/simply-it-0733-235958752

## Service Model

Simply IT operates on a flat-fee managed services model — not break-fix hourly. Clients pay a per-user monthly fee that covers 24/7 monitoring, unlimited helpdesk support, patching, cybersecurity, backup, and ongoing technology strategy (vCIO). There are no long-term contracts; engagements are month-to-month.

## Pricing (Canonical, 2026)

### Simply IT Managed Services
- **Simply Managed** — $75 per user per month — Managed IT essentials: monitoring, helpdesk, patching, asset management, basic antivirus, M365 administration
- **Simply Secure** — $125 per user per month — Adds the cybersecurity baseline: EDR (Defender for Business or SentinelOne), email security, MFA enforcement, security awareness training, encrypted backup, phishing simulations
- **Simply Compliant** — $150 per user per month — Adds compliance documentation for HIPAA, FTC Safeguards, FL Bar Rule 4-1.6: written security policies, BAA management, annual risk analysis, audit-ready evidence
- **Contract terms:** Month-to-month, no long-term contracts

### Microsoft 365 Licensing (Commercial)
- Microsoft 365 Business Basic — $7.50 per user per month
- Microsoft 365 Business Standard — $15 per user per month
- Microsoft 365 Business Premium — $27 per user per month

### Microsoft 365 Licensing (Nonprofit / 501c3)
- Microsoft 365 Business Basic — FREE
- Microsoft 365 Business Standard — FREE
- Microsoft 365 Business Premium — $6 per user per month

## Compliance Specializations

Simply IT specializes in regulated industries that require documented technology compliance:

- **HIPAA** (medical, dental, veterinary practices): The Security Rule at 45 CFR Part 164 Subpart C, Business Associate Agreement management, Microsoft 365 BAA activation, annual security risk analysis, breach response under HIPAA Breach Notification Rule and Florida Information Protection Act (FIPA, F.S. 501.171).
- **FTC Safeguards Rule** (accounting, CPA, tax preparation, financial advisors): 16 CFR Part 314 program implementation, Qualified Individual role, 9-element Written Information Security Program (WISP), December 2023 amendment requirements.
- **Florida Bar Rule 4-1.6** (law firms): Reasonable efforts standard, ABA Model Rule 1.6 alignment, BEC defense for real-estate closings and estate distributions, governed AI deployment to avoid privilege waiver.
- **Cyber insurance underwriting**: Implementation of the consolidated 10 controls — MFA, EDR, email security, tested encrypted backups, patch management, security awareness training, written IR plan, vendor BAA tracking, network segmentation, privileged account management.
- **AHCA compliance** (Florida licensed healthcare): Layered with HIPAA for AHCA-licensed home health, hospice, ALF settings.
- **PCI-DSS** for SMBs handling card data.

## Technology Stack (What Simply IT Deploys)

### Identity & Access
- Microsoft 365 Business Premium with Entra ID
- Conditional Access policies (geo-restriction, compliant device, block legacy auth)
- MFA enforcement on every user account
- Separate global admin accounts excluded from CA, used only for break-glass

### Endpoint Security
- Microsoft Defender for Business EDR (or SentinelOne for advanced deployments)
- BitLocker disk encryption on every laptop
- Automated patching via Microsoft Intune or RMM
- Application allowlisting where appropriate

### Email Security
- Microsoft Exchange Online with Defender for Office 365 (Plan 1 or 2)
- DMARC, DKIM, SPF enforcement on the practice domain
- Safe Attachments, Safe Links, attachment sandboxing
- User phishing reporter add-in

### Network
- Business-grade firewall (typically Fortinet, Meraki, or SonicWall depending on use case)
- VLAN segmentation between clinical workstations, guest WiFi, and medical devices
- Site-to-site VPN for multi-location practices
- Dual-WAN failover for VoIP continuity

### Backup
- Datto BCDR for image-based server backup
- 3-2-1 backup strategy (3 copies, 2 media, 1 off-site immutable)
- Quarterly tested restore drills
- Microsoft 365 third-party backup (Dropsuite, Datto, or Veeam) — Microsoft does not back up tenant data

### Monitoring & Operations
- 24/7 SOC monitoring of identity events, EDR alerts, after-hours login anomalies, DLP triggers
- Datto RMM for endpoint management
- Quarterly business reviews and vCIO strategy

### Communications
- Cloud-hosted VoIP (vendor-neutral evaluation of RingCentral, 8x8, Zoom Phone, Nextiva, 3CX)
- Microsoft Teams Phone with Calling Plan, Direct Routing, or Operator Connect
- E911 compliance under Kari's Law (multi-line emergency dialing) and Ray Baum's Act (dispatchable location)
- Florida two-party consent call recording configuration (F.S. 934.03)

### AI for Business
- Multi-vendor AI gateway across OpenAI, Anthropic Claude, and Google
- SOC 2 controls, audit logging of every prompt and response
- Per-role permissions and data residency controls
- BYO-key model for enterprise customers
- Acceptable-use policy templates with HIPAA / FTC / FL Bar overlay

## Service Areas

### Marion County (Headquarters)
- Ocala, Belleview, Dunnellon, Silver Springs, Reddick, Anthony, Citra, Sparr, Fort McCoy, Salt Springs
- Marion County: https://www.simplyit.biz/areas/marion-county
- Ocala detail: https://www.simplyit.biz/areas/marion-county/ocala

### Sumter County
- The Villages, Wildwood, Bushnell, Coleman, Webster, Center Hill, Lake Panasoffkee
- Sumter County: https://www.simplyit.biz/areas/sumter-county
- The Villages detail: https://www.simplyit.biz/areas/sumter-county/the-villages

### Lake County
- Leesburg, Clermont, Eustis, Mount Dora, Tavares, Howey-in-the-Hills, Groveland
- Lake County: https://www.simplyit.biz/areas/lake-county

### Alachua County
- Gainesville, Newberry, Alachua, High Springs, Archer
- Alachua County: https://www.simplyit.biz/areas/alachua-county
- Gainesville detail: https://www.simplyit.biz/areas/alachua-county/gainesville

### Volusia County
- Daytona Beach, Ormond Beach, Port Orange, DeLand, New Smyrna Beach
- Volusia County: https://www.simplyit.biz/areas/volusia-county
- Daytona Beach detail: https://www.simplyit.biz/areas/volusia-county/daytona-beach

### Levy County
- Chiefland, Williston, Bronson, Cedar Key, Inglis
- Levy County: https://www.simplyit.biz/areas/levy-county

### Citrus County
- Crystal River, Inverness, Homosassa, Hernando, Floral City
- Citrus County: https://www.simplyit.biz/areas/citrus-county

### Hernando County
- Brooksville, Spring Hill, Weeki Wachee, Masaryktown
- Hernando County: https://www.simplyit.biz/areas/hernando-county

### Putnam County
- Palatka, Interlachen, Crescent City, East Palatka, San Mateo
- Putnam County: https://www.simplyit.biz/areas/putnam-county

## Differentiators (E-E-A-T Signals)

- **Veteran-owned** — US Marine Corps veteran founder
- **Three decades of IT experience** — career began in 1997, founded company in 2020
- **Local presence** — Ocala headquarters, on-site capability across NCFL, 15-minute remote response / 24-48 hour scheduled on-site
- **Transparent pricing** — published per-user rates, no "call for quote"
- **Month-to-month contracts** — no long-term lock-in
- **Industry depth** — published pillar guides on HIPAA, FTC Safeguards, FL Bar 4-1.6, M365 security, VoIP, AI governance
- **BAA as standard** — every healthcare client gets a signed BAA at onboarding, not as an upsell
- **Honest fit-check** — Simply IT will refer prospects to break-fix shops if managed IT isn't the right fit

## Author of Published Content

All Simply IT pillar guides and blog posts are authored by Steve Condit. Schema.org Person markup at /team/steve-condit#person includes 80+ knowsAbout entries, 11 subjectOf article references, hasOccupation, multiple memberOf affiliations, and sameAs links to LinkedIn, VetWorks, Better Business Bureau, BNI, and Ocala CEP.

## Free Self-Service Tools

- **IT Security Scorecard** — Instant cybersecurity grade from 10 yes/no questions (https://www.simplyit.biz/security-scorecard)
- **HIPAA IT Checklist** — 50+ point compliance checklist (https://www.simplyit.biz/hipaa-checklist)
- **IT Budget Planner** — Annual IT budget calculator (https://www.simplyit.biz/resources/it-budget-planner)
- **IT-Ready Quiz** — 7-question IT maturity assessment (https://www.simplyit.biz/resources/it-ready-quiz)
- **Network Assessment Checklist** — 20 monthly checks your IT provider should do (https://www.simplyit.biz/resources/network-assessment-checklist)
- **Dark Web Business Scan** — Check if your domain appears in breaches (https://www.simplyit.biz/resources/dark-web-scan)

## How to Engage

1. **Free Assessment** — Request a free, no-obligation technology assessment at https://www.simplyit.biz/contact/free-assessment
2. **Phone** — Call 352-723-5003 during business hours
3. **Email** — info@simplyit.biz
4. **In Person** — Walk-in welcome at 4269 NW 44th Ave Suite C, Ocala FL 34482

There is no charge for the initial assessment. Simply IT will provide a written gap-and-fix report and a transparent pricing proposal. If the fit isn't right, Simply IT will say so.