WCAG 2.1 LEVEL AA CONFORMANCE.
Simply IT targets conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA — the standard most widely referenced by U.S. accessibility regulators, the U.S. Department of Justice in its ADA Title III guidance for web content, and the Section 508 Refresh.
“Conformance target” means the design and implementation standard we test against and the level we work to maintain. As a small business website, we cannot guarantee every page is currently 100% conformant, but we treat conformance gaps as bugs and fix them on the schedule described below.
HOW WE BUILD FOR EVERYONE.
- Semantic HTML structure
Pages use proper heading hierarchy, semantic landmarks (header, nav, main, footer), and ARIA labels on interactive regions so screen readers can navigate the structure of every page.
- Keyboard navigation
Interactive elements (links, buttons, form fields, modal dialogs) are reachable and operable with the keyboard alone. Visible focus indicators are preserved on focusable elements.
- Color contrast
Text and interactive controls target a minimum 4.5:1 contrast ratio against their backgrounds. Decorative elements with low contrast (background gradients, ambient grids) are marked aria-hidden so they don't interfere with assistive tech.
- Image alt text
Content images include descriptive alt text. Decorative images use empty alt attributes so screen readers correctly skip them.
- Forms
Form fields have associated labels, validation messages are surfaced to screen readers, and successful submissions are confirmed via accessible status updates.
- Video
Embedded videos use YouTube's privacy-enhanced player which exposes captions and keyboard controls. Where captions are missing from a video, we add them on the YouTube side rather than embedding inaccessible media.
- Responsive layout
The site reflows to fit screens from 320px (small phones) to 4K displays without horizontal scrolling. Text size scales with the user's browser font-size preference.
- Reduced motion
Animations honor the prefers-reduced-motion media query for users who have requested reduced motion at the operating system level.
WHAT WE'RE STILL WORKING ON.
We are transparent about where simplyit.biz does not yet fully meet WCAG 2.1 AA:
- Third-party embeds (analytics, chat widget, scheduling tools) may not fully conform to WCAG 2.1 AA. We evaluate vendor accessibility before deploying tools and prefer vendors with published accessibility statements, but we cannot guarantee vendor conformance.
- Some older blog post images may not have descriptive alt text. We are auditing and remediating older content on a rolling basis.
- Decorative animated backgrounds and gradients are reduced or removed when the user has set prefers-reduced-motion, but some non-essential motion may still occur in specific UI states.
FOUND A BARRIER? TELL US.
If you encounter a page or feature on simplyit.biz that doesn't work with your assistive technology, please let us know. Include the URL of the page, the assistive technology you're using (browser + version + screen reader if applicable), and a description of what isn't working. We respond to accessibility reports within 5 business days and remediate confirmed issues on a priority basis.
If we cannot resolve a barrier in a timely manner, we will work with you to provide the information or service you were trying to access through an alternative channel.
ASSESSMENT APPROACH.
Simply IT's assessment approach is a mix of:
- Self-evaluation: the design and engineering team reviews pages against WCAG 2.1 AA during build and ongoing maintenance.
- Automated testing: Lighthouse accessibility checks run on key templates during development; axe-core is used spot-check for component-level regressions.
- User feedback: reports from real users using real assistive technology are the highest-priority signal. We track these reports and remediate accordingly.
This statement was last reviewed on May 11, 2026. Substantive changes to the site or to our accessibility approach trigger an update.