Question 1

What areas does Simply IT serve in Florida?

Accepted Answer

Simply IT serves businesses across North Central Florida with four primary service areas. Ocala and Marion County is Simply IT's headquarters with same-day on-site support available. The Villages serves Sumter, Lake, and Marion County businesses. Gainesville serves Alachua County including the UF Health medical corridor and university community. Daytona Beach serves Volusia County businesses along the I-4 and US-1 corridors. Simply IT also provides remote IT support to businesses throughout Florida outside these primary service areas.

Question 2

Does Simply IT offer on-site IT support or only remote support?

Accepted Answer

Simply IT provides both remote and on-site IT support. Remote support resolves the majority of issues — most help desk requests are handled remotely within 15 minutes. When issues require physical presence Simply IT dispatches a local technician. Same-day on-site response is available for critical issues in Ocala and Marion County. Scheduled on-site visits are available in The Villages, Gainesville, and Daytona Beach. Remote support is available to businesses throughout Florida.

Question 3

Is Simply IT a local company or a national chain?

Accepted Answer

Simply IT is a locally owned and operated company based in Ocala, FL — not a franchise, not a national company with a local office, and not a call center operation. Simply IT was founded in 2021 by Steve Condit, a US Marine veteran and 20-year Ocala resident. Every client relationship is managed by local team members who know North Central Florida, know the local business community, and show up in person when it matters.

Question 4

Can Simply IT support a business with offices in multiple service areas?

Accepted Answer

Yes. Simply IT regularly supports businesses with offices or locations across multiple service areas — for example a medical practice with offices in both Ocala and The Villages, or a professional services firm with teams in Ocala and Gainesville. Simply IT manages the technology environment across all locations under a single managed services agreement with one invoice and one point of contact.

SERVING SEVEN COUNTIES ACROSS
NORTH CENTRAL FLORIDA.

Marion County

Sumter County

Lake County

Alachua County

Volusia County

Levy County

Citrus County

WE MAY STILL BE ABLE TO HELP.

DIRECT SERVICE CITIES

FREQUENTLY ASKED
QUESTIONS.

LOCAL SUPPORT. REAL RESPONSE TIMES.

SERVING SEVEN COUNTIES ACROSSNORTH CENTRAL FLORIDA.