Gainesville Area — Simply IT
// Gainesville, FL · Alachua County

MANAGED IT SERVICES
IN GAINESVILLE, FL.

One fixed monthly price to make your technology somebody else’s problem — with the scope, the exclusions, and the rate all published on this page rather than revealed in a proposal.

From $75 per user per month · veteran-owned · Alachua Chamber of Commerce member · cancel on 90 days.

Get a Free Assessment →Call (352) 723-5003
// The Actual Deal

WHAT THE MONTHLY FEE BUYS — AND WHAT IT DOESN’T.

Almost every dispute between a business and its IT provider is a scope argument that could have been avoided by writing the scope down. So here it is, before you ring anyone. If a competing quote will not put the right-hand column in writing, that is worth noticing.

Included in the monthly fee
  • Unlimited help desk for every member of staff, by phone, email, or screen share
  • 24/7 monitoring of workstations, servers, firewalls, and network hardware
  • Patching for Windows, macOS, browsers, and third-party applications
  • Endpoint security, email filtering, and enforced multi-factor authentication
  • Microsoft 365 administration — licences, mailboxes, SharePoint, OneDrive
  • Encrypted backup with restore testing rather than assumption
  • Vendor coordination: we hold on the phone to your software providers, not you
  • Documentation of the whole environment, kept current, and yours if you leave
  • Quarterly business reviews with the founder, on site
Billed separately, quoted first
  • Hardware and software you own — billed at cost, never marked up quietly
  • Microsoft 365 and other third-party licence fees
  • Large projects: office moves, server replacement, cabling, major migrations
  • Work quoted and approved in advance, so nothing appears unannounced on an invoice

Nothing in this column ever appears on an invoice without being agreed beforehand.

// The Arithmetic

WHY FIXED MONTHLY BEATS THE ALTERNATIVES.

There are only three ways a Gainesville business of any size gets its technology looked after, and the choice between them is mostly about incentives rather than price.

Against hourly break-fix

Hourly billing pays a provider more when your environment deteriorates and nothing when it runs well. Fixed monthly pricing reverses that: every recurring fault we eliminate is margin we keep, so prevention stops being charity.

Against a first internal hire

For an office under about 25 people, a managed contract generally costs less than one systems administrator in the Gainesville market once benefits, tooling, and cover are counted — and removes the risk of your entire IT capability taking a fortnight's holiday.

Alongside the person you have

Above roughly 30 staff the answer is usually both. Co-managed support keeps your internal lead close to the business while escalation, out-of-hours work, security tooling, and compliance paperwork sit with us.

// The First Ninety Days

WHAT ONBOARDING ACTUALLY INVOLVES.

01

Days 1–7 · Write it all down

Every machine, account, licence, vendor relationship, and password is catalogued. Most incoming Gainesville clients have never seen their own environment written down, and the inventory alone usually surfaces two or three things nobody knew were running.

02

Days 8–14 · Put a floor under it

Monitoring and endpoint security agents deploy, MFA is enforced on email and administrative accounts, the patch schedule starts, and backups are restore-tested — not merely confirmed to exist, which is a different and much weaker claim.

03

Days 15–30 · Take the phones

The help desk moves across and staff get the number and portal. The previous provider's access is withdrawn only once everything has been verified working, so there is never a window with nobody covering you.

04

Days 31–90 · Clear the debt

Every inherited environment carries a backlog: missing patches, dormant accounts with live logins, unlicensed software, machines quietly failing. This is the quarter that gets worked through, which is why ticket volume typically drops sharply after it.

// Who We Work With

THE PRACTICES AROUND THE UNIVERSITY ECONOMY.

The University of Florida employs some 27,000 people, and the private businesses around it are overwhelmingly professional practices with one or two systems they genuinely cannot work without. That shapes what managed IT has to be good at here.

Medical & Dental

Independent practices near UF Health Shands and HCA Florida North Florida Hospital — EHR uptime, signed BAAs, encrypted backup, HIPAA evidence.

Read More →

Law Firms

Practices filing into the Eighth Judicial Circuit, working to Florida Bar Rule 4-1.6 on confidentiality and reasonable security efforts.

Read More →

Accounting & CPA

FTC Safeguards Rule obligations, a written information security programme, and an environment that holds up through filing season.

Read More →

Nonprofits

Microsoft 365 nonprofit licensing applied correctly, donor data secured, and grant-funded organisations kept within their reporting obligations.

Read More →

Engineering & Construction

Office-to-site connectivity, large drawing files that move reliably, mobile devices, and CAD workstations specified for the work.

Read More →

Professional Services

Consultancies, agencies, real estate and title offices across Alachua County that need IT to be unremarkable and constant.

Read More →
// Pricing

FOUR TIERS. ALL OF THEM PUBLISHED.

Pick the tier that matches your obligations, not your optimism. Most Gainesville professional practices land on Simply Secure; regulated ones that have to show their working land on Simply Compliant.

Simply Starter
$15
per computer / month

Monitoring and patching running quietly underneath; support hours billed only as used. For the smallest offices.

Simply Managed
$75
per user / month

The working baseline — unlimited tickets, monitoring, patching, and on-site visits included rather than metered.

Simply Secure
$125
per user / month

Adds the security layer: EDR, email filtering, enforced MFA, and backups proven by restore rather than assumed.

Simply Compliant
$150
per user / month

For regulated practices — the documentation and evidence HIPAA, the FTC Safeguards Rule, or the Florida Bar expect.

See Full Pricing Detail →
// FAQ

MANAGED IT IN GAINESVILLE, ANSWERED.

What are managed IT services, and what does a Gainesville business actually buy?+
You are buying a fixed monthly price for an outcome rather than an hourly rate for attendance. The provider takes ongoing responsibility for the technology working — monitoring it, patching it, securing it, backing it up, and fixing it when it breaks — and carries the risk of a bad month instead of invoicing you for one. The practical consequence is that a provider on a fixed fee has a financial reason to stop problems recurring, whereas an hourly provider is paid more the worse your environment gets. That inverted incentive is the whole argument for the model.
How much do managed IT services cost in Gainesville, FL?+
Simply IT publishes rates rather than quoting case by case. Simply Managed is $75 per user per month, Simply Secure is $125 once the security layer is included, and Simply Compliant is $150 where HIPAA, FTC Safeguards, or Florida Bar evidence is required. Very small offices can start on Simply Starter at $15 per computer per month with support billed as used. A ten-person Gainesville practice on Simply Secure runs about $1,250 a month, everything in — no per-ticket charges, no setup fee, no minimum term.
Is managed IT cheaper than hiring someone in-house in Gainesville?+
Below roughly 25 to 30 staff, almost always — and not only on salary. A competent systems administrator in the Gainesville market costs meaningfully more than a managed contract for an office that size once payroll taxes, benefits, training, tooling licences, and cover for holidays and sickness are counted. The subtler problem is single-person risk: one internal hire cannot be expert in networking, Microsoft 365, security, and compliance simultaneously, and cannot be available every week of the year. Above about 30 staff the calculation shifts, and co-managed support — your person plus our bench — usually beats either extreme.
What is not included in managed IT?+
Worth stating plainly, because vague scope is where these relationships sour. The monthly fee does not cover hardware and software you own — computers, servers, firewalls, and Microsoft 365 licences are billed at cost. Nor does it cover large projects: an office move, a server replacement, a cabling run, or a migration is quoted separately and approved before work starts. Third-party vendor subscriptions stay yours. What the fee does cover is unlimited support of everything already in place, which is the part that is usually metered elsewhere.
How long does it take to onboard a Gainesville business?+
About 30 days from signature to steady state, running in parallel with whatever you have now so there is never an uncovered gap. Week one is documentation and credentials, week two deploys monitoring and security and restore-tests the backups, week three moves the help desk across, and week four clears the backlog the previous arrangement left behind. Nothing is switched off until its replacement is verified working.
Does Simply IT have an office in Gainesville?+
No. The office is in Ocala, roughly 40 minutes south on I-75, and the company is a member of the Alachua Chamber of Commerce. Monitoring, patching, help desk, and Microsoft 365 administration are unaffected by that distance. Physical work — hardware replacement, cabling, a new suite fit-out — is driven up, same business day when an outage is stopping work. If you need somebody in the building within the hour as a routine matter, say so early and we will tell you honestly whether we are the right fit.
Which industries does Simply IT support in Gainesville?+
Chiefly the professional practices that cluster around the University of Florida economy: independent medical and dental practices operating near UF Health Shands and HCA Florida North Florida Hospital, law firms filing into the Eighth Judicial Circuit, accounting and tax firms, engineering and construction businesses, nonprofits drawing on university and grant funding, and real estate and title offices. Bullock & Means, a law practice with offices in Gainesville and Williston, is a client.
Do we have to replace our existing computers to start?+
No, and a provider who insists on that before doing anything is selling hardware rather than a service. Onboarding starts with what you have. Machines that are genuinely past it — out of warranty, out of Windows support, or too slow to be worth paying somebody to wait on — get flagged with a replacement schedule you control and budget for over time. Everything else is monitored, patched, and secured exactly as it stands.
What happens at a quarterly review?+
Thirty to sixty minutes, usually in your office, going over what actually happened rather than a dashboard: ticket volume and what drove it, what broke and why, which machines are approaching replacement, what is coming up in your year that has an IT dependency, and where the spend is and is not earning its keep. Steve Condit attends these personally. If the honest answer is that you are over-specified for what you need, that gets said.
Is there a long-term contract for managed IT in Gainesville?+
No. The agreement rolls monthly and either side can end it on 90 days' written notice, with nothing to buy out and no penalty for leaving. Read that as a constraint we accept rather than a favour to you: a provider that has to re-earn the relationship four times a year behaves measurably differently from one sitting on a three-year signature it already banked.
// Continue Reading

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