Custom AI Agents

AI THAT KNOWS
YOUR BUSINESS.

Custom AI agents grounded on your data — internal GPTs, Copilot Studio agents, customer-facing chat, and document-aware assistants. Built on the AI stack your business already uses, with proper guardrails and access controls.

Veteran-owned. Serving North Central Florida from Ocala FL.

Scope a Custom Agent Call Now: (352) 723-5003

// Quick Answer

What's the difference between a custom AI agent and just using ChatGPT?

Generic ChatGPT (or Claude.ai, Gemini, etc.) is a generalist that knows everything on the public internet through some cutoff date — but knows nothing about your business. A custom AI agent is built on top of these same foundation models, but grounded on YOUR data: SharePoint folders, OneDrive documents, an internal wiki, a product catalog, customer records, or whatever knowledge base matters. Implementation paths range from simple (a ChatGPT Custom GPT with uploaded documents, Claude Project with your files, or Copilot Studio agent connected to SharePoint) to sophisticated (custom RAG pipeline with vector embeddings, fine-tuned models, multi-agent orchestration). The right approach depends on data volume, access control requirements, query complexity, and budget. Simply IT scopes the agent, picks the platform, builds it, sets up access controls, trains the team, and operates it over time. Most useful business agents come together in 2-6 weeks at low five-figure setup cost plus per-use AI fees.

Copilot Studio: native to Microsoft 365, no-code/low-code
ChatGPT Custom GPTs / Claude Projects: low-effort, file-based
Azure OpenAI + RAG: production-grade, full control
Setup cost: typically $5K-$25K for the first useful agent
Per-use costs: ~$0.01-$0.50 per agent conversation

Reviewed by Steve Condit · USMC Veteran · 30+ yrs IT

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//What We Build

AGENTS THAT KNOW YOUR
BUSINESS, NOT JUST THE INTERNET.

Grounded on Your Data

Agents that know your business — trained or retrieval-augmented on your SharePoint, OneDrive, Confluence, internal wikis, product docs, or specific knowledge bases. Answers come from your sources, not the open internet, and cite where they came from.

Internal Team Agents

HR policy assistant, IT helpdesk first-line responder, sales playbook coach, onboarding guide. Built in Copilot Studio, ChatGPT Custom GPTs, or Claude Projects depending on your stack. Reduces the "quick question for someone in another department" tax.

Customer-Facing Agents

Website chat, customer service triage, appointment scheduling, FAQ answering — with proper guardrails. Human handoff when the conversation goes off-script. Conversation logging and analytics.

Document & Contract Q&A

Upload 50 contracts, ask the agent "which of these have an auto-renewal clause longer than 12 months?" Or 200 medical records: "summarize medication histories for these patients." Document-aware agents with proper access controls.

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//Agent Use Cases

WHAT WE'VE BUILT
FOR CLIENTS.

HR Policy Assistant

Employees ask "how does our PTO accrual work?" or "what's our parental leave policy?" — agent answers from the handbook, cites the section. HR stops being a search service.

Sales Playbook Coach

Reps ask "how do I handle pricing objections from a 10-seat customer?" — agent surfaces the relevant playbook section + competitive talking points + recent win examples.

Contract Review Agent

Upload a contract, agent flags non-standard clauses, identifies missing protections, summarizes obligations — before the lawyer's formal review. Speeds the legal cycle.

IT'S SIMPLE

BUILD AN AGENT THAT ACTUALLY KNOWS WHAT YOU DO.

Scope the use case, pick the platform, build the agent — from Simply IT.

Scope a Custom Agent

READY TO GET STARTED?

Talk to a Simply IT specialist about a custom AI agent for your business — no obligation.

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Or call us directly: 352-723-5003

AI THAT KNOWSYOUR BUSINESS.

AGENTS THAT KNOW YOURBUSINESS, NOT JUST THE INTERNET.