What does an AI consultant actually do for a small business?+
An AI consultant for small business does five things: (1) runs an AI Readiness Assessment that maps where AI can save the most time or unlock revenue in your specific workflow; (2) selects the right AI vendor mix (Microsoft Copilot, ChatGPT, Claude, Gemini, Perplexity) for your industry and compliance posture; (3) deploys the chosen stack with audit logging, MFA, data-loss prevention, and the security baseline your industry requires; (4) writes the acceptable-use policy and staff training program so AI is used safely and consistently; and (5) provides ongoing advisory as new models, features, and risks emerge. The work is part technology, part policy, part change management.
Why hire an AI consultant instead of just signing up for ChatGPT directly?+
Three reasons. First, consumer-tier AI accounts (free ChatGPT, free Claude, personal Copilot) often do not sign Business Associate Agreements, do not have administrative audit logging, and do not segregate your prompts from vendor training data — making them inappropriate for businesses handling PHI, confidential client information, financial records, or trade secrets. Second, the vendor landscape changes monthly — a consultant tracks which model is best for which job and updates your stack as the landscape shifts. Third, the highest-value AI work in a small business is workflow redesign, not prompt engineering — and the redesign is harder than the prompting.
How much does an AI consultant cost for a Florida small business?+
Simply IT bundles AI consulting into the standard managed IT tiers rather than billing it as a separate retainer. Simply Starter at $15 per computer per month includes proactive endpoint monitoring with billable AI consultation as needed. Simply Managed at $75 per user per month adds unlimited remote support including AI vendor selection, deployment, training, and ongoing advisory. Simply Secure at $125 per user per month adds the full cybersecurity stack appropriate for AI deployment with sensitive data. Simply Compliant at $150 per user per month adds compliance alignment for HIPAA, FTC Safeguards, FL Bar 4-1.6, PCI, and CMMC environments. Most small businesses pay $75-150 per user per month all-in.
Does Simply IT serve as a Microsoft Copilot consultant?+
Yes. Microsoft Copilot — both Microsoft 365 Copilot and Copilot for individual surfaces (Word, Outlook, Excel, Teams, PowerPoint) — is one of the most-deployed AI tools we work with in small business. Simply IT handles the licensing decision (Copilot is $30 per user per month on top of Business Standard or Premium), the tenant configuration to make Copilot useful (SharePoint and OneDrive content has to be findable), the data-loss prevention baseline, the 90-day pilot program structure, the staff training, and the measurement framework. See our Microsoft 365 Copilot ROI guide and the 90-day Copilot pilot playbook for the detailed implementation framework.
Can AI be used in a HIPAA-compliant way for a Florida medical practice?+
Yes, but only with specific vendor selection and a signed Business Associate Agreement. Microsoft 365 Copilot is HIPAA-eligible under the Microsoft BAA. Microsoft Azure OpenAI signs a BAA. OpenAI Enterprise and ChatGPT Team sign a BAA. Anthropic Claude Enterprise signs a BAA. Consumer ChatGPT, free Claude, free Gemini, Copilot Pro, and most other consumer-tier AI accounts do NOT sign BAAs and should NOT be used with PHI. Simply IT works with Florida medical, dental, and veterinary practices on HIPAA-compliant AI deployment specifically — see our HIPAA-compliant AI tools for Florida medical practices article for the May 2026 BAA matrix.
What about AI for CPA firms and law firms under FTC Safeguards and FL Bar Rule 4-1.6?+
CPA firms operating under FTC Safeguards (16 CFR Part 314) and law firms operating under Florida Bar Rule 4-1.6 face a similar challenge — AI vendor selection has to be defensible if the firm is later asked to demonstrate reasonable efforts to protect client information. Simply IT works with these firms on vendor selection (favoring enterprise-tier AI vendors with audit logging), the acceptable-use policy that documents which AI tools are approved for which types of client work, the staff training that keeps confidential client information out of consumer AI tools, and the documentation a FTC Safeguards examiner or FL Bar grievance investigator would expect.
How long does an AI consulting engagement take?+
The standard engagement model is: Week 1, AI Readiness Assessment and stakeholder interviews; Weeks 2-3, vendor selection and stack design; Weeks 4-6, pilot deployment with three to five power users; Weeks 7-12, broader rollout with staff training; Months 4-12, ongoing advisory and quarterly reviews. The pilot phase is the most important — most AI rollouts fail when a business buys licenses for everyone before validating that the chosen vendor actually solves real problems in real workflows. Simply IT runs the pilot at the same monthly cost as the eventual full rollout, so there is no extra fee for pilot work.
Does Simply IT work with businesses that already use AI but want it better governed?+
Yes. This is one of the most common engagement types in 2026 — a small business has already let AI into the workflow informally (staff using personal ChatGPT or Claude accounts, departments piloting Copilot, owner using AI for marketing) and now needs to formalize. The work is an AI inventory (what is actually in use, which accounts, which data is being processed), a gap analysis against industry requirements, the new acceptable-use policy, staff retraining, and the migration from consumer accounts to enterprise-tier with BAAs where applicable. The goal is to harden what is already working without breaking productivity.
What are the highest-ROI AI use cases for a Florida small business in 2026?+
Pattern observation across Florida small business clients in 2026: meeting transcription and summarization (Teams and Zoom meetings plus client calls); email triage and drafting (Copilot in Outlook); long-form document drafting (proposals, policies, RFP responses); customer service email response drafting; back-office data entry and reconciliation (Copilot in Excel); marketing content production (blog drafts, social copy, ad variants). Lower-ROI use cases tend to be the ones that get talked about most — coding assistance for non-software firms, image generation for businesses without a creative function. The ROI math is in hours saved per week multiplied by hourly cost, less the licensing cost. Most Copilot deployments break even in 4-8 hours of saved time per user per month.
Who is the AI consultant at Simply IT?+
Steve Condit is the founder, owner, and lead AI consultant at Simply IT. US Marine Corps veteran with 30+ years of IT experience. Steve leads the AI Readiness Assessment, vendor selection, and the governance / acceptable-use policy work for every Simply IT client deploying AI. Areas of focus include Microsoft Copilot, generative AI in regulated industries (HIPAA, FTC Safeguards, FL Bar 4-1.6, PCI, CMMC), and the workflow-redesign work that turns AI from an experiment into a measurable productivity gain. Based in Ocala, FL, serving the nine-county North Central Florida region.
How do I get started with Simply IT for AI consulting?+
Start with a free AI Consultation. We review your current AI use (what is already in the building, formal or informal), the workflows where AI could create the most leverage, the compliance constraints your industry imposes, and an honest assessment of where to start. The conversation typically takes 45 minutes and produces a written summary you can use whether or not you engage Simply IT. Call (352) 723-5003 or visit simplyit.biz/contact/free-assessment to schedule.