How does Simply IT help medical practices with HIPAA?+
Simply IT works with medical practices across North Central Florida to align their technology with HIPAA standards. That includes implementing the Security Rule's technical safeguards, signing Business Associate Agreements, configuring encrypted email for PHI communications, setting up access controls and audit logging, delivering security awareness training, and producing the IT documentation auditors expect. Your practice owns the compliance program — Simply IT delivers the technology foundation that supports it. We serve primary care, specialty practices, urgent care centers, and multi-location medical groups.
What EHR and EMR systems does Simply IT support?+
Simply IT provides infrastructure support for all major EHR and EMR systems used by North Central Florida medical practices including Epic, Cerner, Athenahealth, eClinicalWorks, NextGen, Kareo, and others. We manage the underlying network, workstation, and security infrastructure that your clinical systems run on — coordinating with your EHR vendor for application-level support.
How quickly can Simply IT respond to a technology emergency at our medical practice?+
Simply IT targets a 15-minute remote response time and same-day on-site response for critical issues at medical practices in the Ocala area. For practices outside Ocala we provide remote resolution for the majority of issues within 15 minutes. Because we monitor practice systems around the clock most issues are resolved before they affect patient care.
What is the cost of HIPAA-aligned IT management for a medical practice?+
Simply IT provides HIPAA-aligned managed IT for medical practices at $150 per user per month under the Simply Compliant tier — reflecting the additional risk assessment, documentation, and security work that healthcare IT requires. A 5-physician practice with 15 total staff would typically invest approximately $2,250 per month for comprehensive HIPAA-aligned managed IT and security that supports your practice's compliance program.
Has Simply IT helped medical practices recover from ransomware attacks?+
Yes. Simply IT has helped medical practices in North Central Florida recover from ransomware attacks — and more importantly has prevented attacks on practices under our management. Our layered security approach including advanced endpoint protection, email security, MFA enforcement, and tested backup has maintained a perfect record of zero successful cyberattacks on Simply IT managed clients.